From booking to payment, fully automated so you can focus on the pets.
Route · 22 min driving
Whether you offer grooming, walking, training, or all three: one platform to run it all.
For growing concierges
AUD
Over ...
Best For
Pet concierge businesses offering multiple services, ready for online booking and automated payments.
“I'm juggling walks, sits, and grooming in three different apps. I need everything in one place.”
For BYO terminal concierges
AUD
Appointments
Best For
Multi-service pet businesses that process payments on their own terminal and need more appointment and SMS capacity than Pro.
“I offer grooming, walking, and sitting. Cash and EFTPOS are half my transactions. I need one platform that handles all of it.”
For established concierges
AUD
Over ...
Best For
Multi-service pet businesses with teams, high volumes, and premium client expectations.
“We're a full-service pet care company. We need enterprise-grade reliability.”
Not sure which plan? Try free for 14 days, no credit card required.
Compare all featuresTrusted clients book themselves, system confirms, charges card on completion, sends receipt. You focus on the visits, not the admin.
Automatic Actions
Pre-hold funds
Hold card on file 72 hours before appointment
Auto-start appointments
Check pet in at the scheduled time
Auto-complete appointments
Check pet out when duration ends
Auto-finalise appointments
Finalise the invoice and prepare for payment
Auto-pay invoices
Charge card on file 30 min after finalisation
Vaccination certificate
Customers must provide vaccination certificates or titer test results for their pets
Define service zones for each offering: walking in Bondi, cat sitting in Coogee, taxi service across eastern suburbs. Customers auto-filtered to services you can deliver.
Bundle drop-ins, walks and overnight stays into one vacation package with set quantities of each. Clients commit for the whole trip and redeem each visit type at their own pace.
Choose which services are included and how credits are allocated
Multi-service Package
This package includes multiple service types. Pet owners can choose which service to book each time they redeem a credit.
Credit Allocation
Shared pool
All services share one pool of credits
Per service
Each service gets its own capped credits
Credits Per Service
Drop-in Visit
Dog Walk
Overnight Stay
Total credits in this package: 18
2:18 PM2:34 PM2:41 PM2:50 PMDetailed notes per visit. Photo attachments showing happy pets. Owners see exactly what happened. Premium service, premium pricing.
A cat feed in Coogee, a dog walk in Bondi, a vet run in Randwick. Petboost sequences your visits to minimise drive time and shows the whole run at a glance, on your phone.
3
Stops
22 min
Drive time
8:30 AM - 11:30 AM
Run window
Pepper · Cat Feed
Coogee
Buddy · Dog Walk
Bondi
Max · Vet Run
Randwick
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, the admin looks after itself and your front desk stays calm. Customers book, confirm, pay, and get reminded without a single phone call.
Two modes for different workflows. Magic Availability Check handles availability-checked bookings with confidence. Quick Create gives you direct control to schedule without restrictions.
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds so the accounting reconciles itself. We use Stripe under the hood to securely manage all payment processing.
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
Dozens of automated insights analyse your revenue, team, services, customers, and geography. Period-over-period comparisons, forecasting, and ready-to-use email templates.
Design Principle
Not mobile-friendly. Mobile-native. 100% feature parity across desktop, tablet, and phone. We even wrote custom drag-and-drop code for iPad.
After every appointment, pet owners receive a stunning visual report card with notes, photos, and a gentle nudge to rebook and leave a Google review.
Suzie
at Pet Concierge Co
Pepper loved their time at Pet Concierge Co. Book their next home visit
Pet owners are prompted to leave a Google review, right when they feel most connected to your business.
“A visit report with photos while we are away is everything. So trustworthy and kind.”
Report cards are included on every Petboost plan. Notes, photos, rebook prompts, and Google review requests, all automated after every appointment.
"Built by people who actually walk into salons"
"I bought this salon in Brisbane at the start of the year with my wife Andi. I've run businesses for 35 years but never a grooming salon, so I inherited a team of groomers, a full client book & software I hadn't chosen. This salon had been through several systems over the years & nobody here had any appetite for doing it again. I was extremely reluctant. I'm very glad we did. What stands out is that Petboost is built by people who actually understand this industry. I asked them once how to handle a price rise & instead of just answering me they went & wrote a proper guide on it for the industry. When I showed them the whiteboard my team writes out & rubs off every day, they'd already seen the same board taped up in salons interstate. They moved our data properly, which is the part I dreaded most. Reception takes payment on the card reader at the counter against the booking, so nothing gets written down twice. The reporting is what changed how I run it. I can see which days are running over capacity & which aren't, & which parts of the menu are earning. That turned a decision about taking on another groomer from a gut feel into something I could actually look at. I've used a lot of software over 35 years. This is the best in its field in Australia."
Craig Henwood
The Grooming Salon - QLD
"Up to 80 dogs a day, and we have stopped chasing payments"
"We're a doggy daycare and grooming salon on the Gold Coast and can have up to 80 dogs booked in on our busiest days with a team of around 10, so there's a lot happening at once. We changed over from Gingr in April and were definitely nervous about moving everything across, but it ended up being the easy part. They moved all of our customers, dogs, photos and information across and we were using the new system within about two weeks. Having cards on file has been one of our favourite changes because we're not constantly following up payments any more, and around 4 in 10 of our bookings are now made online, which takes a lot of pressure off the phone when we're busy with the dogs. Our regular daycare dogs already sit in the diary as recurring bookings, and in four months we've had almost no no-shows. We also really like that they're Australian. Being able to ask a question and actually get help from someone in our timezone makes a huge difference."
Suzi Pooch
Suzi Pooch Doggy Daycare & Dog Grooming - QLD
"Incredible support through a huge transition"
"We quickly outgrew our previous scheduling system, and Frazer was incredible in supporting us through what was a huge transition. Moving our entire business - 15 staff, 2 salons, 5 trailers, plus grooming, daycare, boarding, and behavioural training - was no small task. The level of support, training, and one-on-one guidance we received made all the difference. It allowed us to get up and running quickly and seamlessly, while continuing to operate the business throughout the transition. Our clients have also given great feedback - the online booking system is far easier to use than our previous one. We highly recommend Petboost to businesses of any size."
Melissa M.
McKinnons Dogwash and Grooming - NSW
"Streamlined Booking with Exceptional Support"
"I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, they're usually fixed the same day. They're constantly rolling out new features. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me."
Conor
Dogs of Melbourne - VIC
"Switching to Petboost has been fantastic"
"Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It's also a big plus that it's Australian owned and operated. Streamlining communication between clients and the business, while also reducing admin time, has been amazing. It's made things feel much more organised and easier to manage day to day."
Annie
Houndz Paradise
"A game changer for our business"
"We've been using Petboost for Total Paws Dog Grooming and honestly, it's been a game changer for our business. The booking system is super easy for our clients to use, and it's taken a huge amount of back-and-forth out of scheduling. Everything is streamlined, professional, and just works the way you want it to. From reminders to managing appointments, it's saved us time every single day and helped us present a much more polished experience."
Total Paws Dog Grooming
Total Paws Dog Grooming
"Best in market software for Pet Care industries"
"Support is amazing and the software is the best on market for pet industries. I've worked in software and marketing prior to owning my own pet care business, and could tell immediately that Petboost was something unique. There is nothing I dislike about Petboost: the owner and developer, Frazer, is making constant improvements, so I'm sure any small areas of opportunity are being addressed. We needed a system to improve efficiency with scheduling, notifications, communication and customer experience, and Petboost delivers that."
Jonathon & Chris
Hollywoof Walks
"Switched from a US system after 6 years. Never looked back."
"You won't regret joining…it's the best. I own a dog daycare, grooming and training. I was using an American company for 6 years, which was ok but expensive, not a great system and to get any support took days. When I came to Petboost which is Ozzy owned I knew they were a small business but wanted to give them a go. I have been extremely impressed, the customer service is out of this world, they focus on what animal businesses actually need and listen to their clients. The pricing structure makes sense and is very affordable, it is very easy to use and navigate, and the way they have built the business reports and analytics is so impressive, easy to understand and personalised."
Sacha
My Dogs Daycare - QLD
"The automatic payments feature is a blessing"
"Streamlined Invoicing and Booking for Small Teams. I really like how much quicker and easier Petboost Business has become after the upgrades. The automatic payments feature is a blessing as it helps me not to stress, and the self-booking option for clients is amazing for my business! These features ease the mental load and reduce manual admin tasks, allowing me to focus on what I do best."
Fion Chen
Fion's Dog Training - NSW
"Clear, Client-Friendly Booking Tool with Responsive Support"
"As a dog trainer it is difficult to find software that does all of the things that you need it to do. Petboost is tailored specifically to the animal industry having features that no other booking system I have used previously has. I have worked in the industry for a number of years in grooming, daycare & training & have always had to use a mish mash of a number of systems & trackers to book & collect money. For my training business this software does everything I need it to do so I don't have to keep track of a number of different aspects across various platforms. It has simplified my life immensely."
Liz Dunn
Fetch & Focus - QLD
"I no longer have to chase clients for late payments"
"Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually."
Camille Hartnett
Trail Sniffers - NSW
"Zero missed payments. Zero no-shows."
"Just try it, you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'."
Annika Le Rade
Hound Health Bondi - NSW
"Foolproof, Easy-to-Use Booking with All the Accessories I Needed"
"Petboost is foolproof, easy to use, access and has all the accessories that I was seeking in an online booking platform. I genuinely love the AI Grazi, the talking dog - every time I need help locating or using a feature, Grazi helps me. I have used her to find invoices, change my reminder schedule and to locate appointments. Petboost provides a multi-purpose booking site for my small business. I needed a booking site that was accessible to clients and could allow me to load multiple locations for different days. The system provides reminders, uses both SMS and email, and has a card-on-file feature that holds funds securely. Essentially Petboost is making my job easier by doing the hard admin work for me."
Jade
Toof Petcare
