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Automated Communications

Zero Manual Reminder Texts

Appointment reminders, booking confirmations, and payment receipts are all sent automatically. SMS and email notifications at configurable intervals. One-way notifications that keep customers informed.

0
Manual Reminders
SMS + Email
Channels
Configurable
Timing
Booking confirmations
Appointment reminders
Payment receipts
Vaccination alerts

Every Message, Automatic

From booking to payment, every touchpoint is handled without manual intervention.

On booking

Booking Confirmations

Instant confirmation sent when appointments are made. SMS or email with date, time, location, and preparation instructions.

2h to 1 week before

Appointment Reminders

Configurable reminder intervals: 2 hours, 24 hours, 3 days, and 1 week before. Reduce no-shows with timely notifications.

After payment

Payment Receipts

Branded PDF receipts delivered automatically after payment. Professional appearance with your logo, ABN, and itemisation.

72h before

Pre-Auth Notifications

Alert customers when payment is pre-authorised 72 hours before service. Transparency builds trust.

Before expiry

Vaccination Reminders

Automatic reminders when pet vaccinations are expiring. Keep customers compliant without manual tracking.

On usage

Package Balance Updates

Notify customers when package credits are used or running low. Encourage repurchase at the right moment.

SMS + Email: The Right Channel for Each Message

Configure channel preference by message type or let customers choose.

SMS

98% open rate

Best for time-sensitive messages that need immediate attention.

  • Appointment reminders
  • Same-day confirmations
  • Payment links
  • Urgent notifications

Email

Rich formatting

Best for detailed information and documents.

  • Booking confirmations
  • PDF invoices & receipts
  • Package purchase confirmations
  • Vaccination documentation

Reduce No-Shows with Smart Reminders

Multiple reminder intervals catch customers before they forget.

1 Week
Plan ahead
3 Days
Preparation time
24 Hours
Final reminder
2 Hours
On the way
Configure per service. Choose which intervals work best for your business.
What Sets Us Apart

6 Genuine Competitive Advantages

These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.

Your 24/7 Virtual Receptionist

Lifecycle Automation

Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, it's like having a receptionist trained on your rules.

  • Self-service booking 24/7
  • Automated SMS & email reminders
  • Terms & vaccination checks
  • Payment pre-authorisation
  • Automatic invoicing & receipts
  • Auto-charge after service
Competitors: All-or-nothing automation
Magic Schedule + Quick Force

Dual Booking Modes

95% of bookings use Magic Schedule for instant availability. 5% use Quick Force when you need to break the rules.

  • Automatic availability finding
  • Manual override for emergencies
  • Walk-in accommodation
  • Special arrangements
Competitors: Single rigid booking system
Secure, Seamless & Automated

Seamless, Secure Payments

Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.

  • Card on File (auto-charge)
  • SMS Payment Link
  • In-Person Card Terminal
  • Pre-Auth for No-Show Protection
  • Branded Invoices with ABN
  • Xero-ready accounting via Bank Feeds
Competitors: Manual payment collection
Sell Packages While You Sleep

Self-Service Packages

Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.

  • 5, 10, 20-pack bundles
  • 24/7 self-service purchase
  • Automatic credit deduction
  • Transparent balance tracking
Competitors: Manual tracking or no packages
Not Just Appointment Limits

Per-Resource Capacity

Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.

  • Per-resource capacity limits
  • Real-time utilisation tracking
  • Colour-coded timeline
  • Safety regulation compliance
Competitors: Simple daily appointment limits
Built-In, Not Bolted-On

Native Course Management

Purpose-built for dog trainers. Not recurring appointments pretending to be courses.

  • Course Templates
  • Course Instances with real dates
  • Enrolment tracking
  • Attendance management
  • Lifecycle management
Competitors: Recurring appointments only

Don't just take our word for it

I am very excited and glad I went with them, the pricing structure makes sense and they are working very hard to make this the number one pet booking system in Australia. The customer service is out of this world, they focus on what animal businesses actually need and listen to their clients.

Sacha

Sacha

My Dogs Daycare, QLD

Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually.

Camille Hartnett

Camille Hartnett

Trail Sniffers, NSW

Just try it – you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'.

Annika Le Rade

Annika Le Rade

Hound Health Bondi, NSW

Communication Questions

Everything you need to know about Petboost automated communications.

Ready to automate your notifications?

Booking confirmations, appointment reminders, and payment receipts. All sent automatically.

Automatic remindersSMS + email notificationsConfigurable timing14-day free trial

Australian-owned and operated • Same-timezone support • Purpose-built for pet businesses