Lifecycle Automation: As Much or As Little As You Want
Like having a receptionist trained on your rules: notice periods, terms acceptance, vaccination requirements, and reminders all on autopilot. Automate any part of the appointment lifecycle, from booking to payment.
The Automation Pipeline
From pre-auth to payment: watch the entire appointment lifecycle automate itself.
Pre-Auth
72hrs before
Card validated & funds held
Auto-Start
At scheduled time
Appointment begins automatically
Auto-Complete
At end time
Service marked finished
Auto-Finalise
Immediately after
Invoice generated & sent
Auto-Pay
+30 minutes
Card charged automatically
Pre-Auth
72hrs before
Card validated & funds held
Auto-Start
At scheduled time
Appointment begins automatically
Auto-Complete
At end time
Service marked finished
Auto-Finalise
Immediately after
Invoice generated & sent
Auto-Pay
+30 minutes
Card charged automatically
Automate the Entire Appointment Lifecycle
Choose what to automate per service. Enable what works for your business, keep manual control where you need it.
Self-Service Booking
Customers book 24/7 via your branded portal. Real-time availability based on your rules: team schedules, resource capacity, and pet size requirements.
Automated Reminders
SMS and email reminders sent automatically at configurable intervals. Reduce no-shows and keep customers informed without lifting a finger.
Terms & Vaccination Checks
Customers accept terms & conditions automatically. Vaccination requirements checked before booking confirms. Paperwork handled on autopilot.
Payment Pre-Authorisation
Cards validated 72 hours before service. Catch declined cards before the appointment day. 99.9% no-show protection.
Automatic Invoicing
Invoices generated and sent instantly after service completion. Branded with your logo, colours, and ABN. PDF receipts delivered automatically.
Auto-Charge Payments
Cards on file charged automatically after service. No chasing payments, no awkward conversations. Get paid every time.
Every Message, Automated
From booking to rebooking, customers receive perfectly timed communications without you lifting a finger.
New Booking
48hrs Before
24hrs Before
Service Complete
100%
Emails
Automated
SMS
24/7
Reach
Fully customisable templates • Multi-channel delivery • Intelligent timing
Reclaim 20+ Hours Every Week
Based on real usage data from pet businesses using Petboost.
10+ Hours Saved
Bookings & Messaging
- Self-service booking (50%+ of appointments, 70%+ after hours)
- Automated SMS & email reminders
- Terms & conditions acceptance on autopilot
- Vaccination requirement checks
- Real-time availability by pet size
10+ Hours Saved
Payments & Invoicing
- Payment pre-authorisation (no chasing declined cards)
- Automatic invoice generation
- Auto-charge card on file after service
- Automatic receipt delivery
- Xero-ready via Bank Feeds
6 Genuine Competitive Advantages
These aren't trivial feature differences. They're architectural advantages that solve real customer pain points.
Lifecycle Automation
Automate as much or as little as you want, from booking to payment. With 50%+ of appointments self-service and 70%+ booked after hours, it's like having a receptionist trained on your rules.
- Self-service booking 24/7
- Automated SMS & email reminders
- Terms & vaccination checks
- Payment pre-authorisation
- Automatic invoicing & receipts
- Auto-charge after service
Dual Booking Modes
95% of bookings use Magic Schedule for instant availability. 5% use Quick Force when you need to break the rules.
- Automatic availability finding
- Manual override for emergencies
- Walk-in accommodation
- Special arrangements
Seamless, Secure Payments
Get paid automatically. Built-in invoices branded with your logo, colours & ABN. Connect to Xero Bank Feeds for seamless accounting. We use Stripe under the hood to securely manage all payment processing.
- Card on File (auto-charge)
- SMS Payment Link
- In-Person Card Terminal
- Pre-Auth for No-Show Protection
- Branded Invoices with ABN
- Xero-ready accounting via Bank Feeds
Self-Service Packages
Customers buy 10-walk bundles at 3am, credits automatically apply at checkout. Lock in recurring revenue with zero admin work.
- 5, 10, 20-pack bundles
- 24/7 self-service purchase
- Automatic credit deduction
- Transparent balance tracking
Per-Resource Capacity
Never overbook your facilities. Set precise limits for every kennel, play area, grooming station, and van.
- Per-resource capacity limits
- Real-time utilisation tracking
- Colour-coded timeline
- Safety regulation compliance
Native Course Management
Purpose-built for dog trainers. Not recurring appointments pretending to be courses.
- Course Templates
- Course Instances with real dates
- Enrolment tracking
- Attendance management
- Lifecycle management
Don't just take our word for it
“I am very excited and glad I went with them, the pricing structure makes sense and they are working very hard to make this the number one pet booking system in Australia. The customer service is out of this world, they focus on what animal businesses actually need and listen to their clients.”
Sacha
My Dogs Daycare, QLD
“Petboost has truly been a saving grace! As a platform that's actually all-in-one, it has streamlined so much, saving me time and reducing costs. One of the biggest time-savers has been the automated invoicing feature. I no longer have to chase clients for late payments or spend hours preparing invoices manually.”
Camille Hartnett
Trail Sniffers, NSW
“Just try it – you won't look back. The moment I turned Petboost on for my business, I never looked back. I haven't had a single missed payment or no-show. I no longer have to manually reconcile payments either. Now I can finally get time to do other things in my business instead of sitting in front of a screen for 'admin days'.”
Annika Le Rade
Hound Health Bondi, NSW
Automation Questions
Everything you need to know about Petboost automation.
Ready for your 24/7 virtual receptionist?
Automate as much or as little as you want. Start with self-service booking, add more as you go.
Australian-owned and operated • Same-timezone support • Purpose-built for pet businesses