The Complete Multi-Service Facility Setup Checklist
You're running daycare and grooming. Or all of the above plus boarding. This guide walks you through setting up Petboost for multi-service operations.
Quick Setup Checklist
Services Setup (All Types):
- Create daycare services (sessions)
- Create grooming services (by size)
- Create boarding services (Stay type)
- Create training services if offered
Resources Setup (All Departments):
- Create play areas for daycare
- Create grooming stations
- Create kennels for boarding
- Assign services to appropriate resources
Team Setup:
- Add team members with skills
- Tag capabilities (grooming, daycare, etc.)
- Set capacity per person
Packages Setup:
- Create daycare packages
- Create grooming packages
- Enable cross-pet sharing
Automation Setup:
- Enable all lifecycle automations
- Configure per-service as needed
Self-Service Setup:
- Enable self-service per service
- Share general booking link
1. One System for All Service Types
The Problem
Daycare software doesn't do grooming well. Grooming software doesn't do courses well. So you end up with multiple tools, multiple logins, multiple sources of truth. Information lives in different places, and nothing quite matches up.
How Petboost Solves It
All service types in one system — Daycare, grooming, boarding, training, walking, courses.
Unified calendar — See everything in one view.
Shared pet profiles — One record serves all services.
Consistent experience — Same interface for everything.
Pro tip: The mental load reduction is significant. One system to learn, one place to check, one set of data. No more context-switching between platforms.
The Outcome
Everything in one place. One login, one calendar, one source of truth for your entire operation.
2. Same-Day Service Linking
The Problem
A dog comes for daycare and needs a groom before pickup. That's two services, but it's one visit. With separate systems, you're creating two appointments and somehow remembering to combine them at checkout. Things get missed.
How Petboost Solves It
Automatic service linking — Same pet, same day, linked automatically.
Combined checkout — One invoice for all services.
Add services during the day — Staff add a groom to a daycare dog.
No double-charging — System knows what's already been invoiced.
Pro tip: Staff can add grooming during a daycare day with one click. The grooming gets added to the daycare checkout. No separate invoices, no confusion.
The Outcome
Same-day services are linked automatically. One checkout, one invoice, one happy client.
3. Cross-Department Capacity
The Problem
The daycare is full, but grooming has slots. The groomer is booked, but the kennels are empty. Without unified capacity view, you can't see the whole picture or make smart allocation decisions.
How Petboost Solves It
Per-resource capacity — Grooming stations, play areas, kennels, all tracked.
Cross-department visibility — See all capacity in one view.
Team member + resource — Assignments across service types.
Overbooking prevention — System-wide, not per-department.
Pro tip: The calendar filter becomes powerful. Filter by "Grooming" to see grooming capacity. Switch to "Daycare" to see play area capacity. Or view "All" to see your entire operation.
The Outcome
Capacity management across your whole operation. No silos, no blind spots.
4. Unified Pet Profiles Serving All Services
The Problem
The groomer knows about Max's coat preferences. The daycare knows about Max's play style. But if they're in different systems, neither department knows what the other knows.
How Petboost Solves It
One pet profile, all services — Grooming notes, daycare notes, training notes, all in one place.
Complete service history — Every appointment across every service type.
Shared attributes — Medical alerts visible to everyone.
Department-specific notes — "Grooming Preferences" vs "Daycare Behaviour."
Pro tip: When a groomer adds a note about Max being sensitive around his ears, the daycare staff sees it too. Information flows across departments automatically.
The Outcome
Pet profiles that serve your entire operation. Information entered once, visible everywhere.
5. Team Members Across Service Types
The Problem
Your groomer sometimes helps with daycare. Your daycare manager can handle check-ins for grooming. But if each service has separate scheduling, cross-training creates chaos.
How Petboost Solves It
Skills-based assignment — Team members tagged by capability.
Cross-service scheduling — Same person, different services, one calendar.
Availability management — Per-person, not per-department.
Capacity per service type — Different limits for different skills.
Pro tip: Tag team members with their capabilities: "Grooming," "Daycare Supervision," "Check-In." The system knows who can do what and schedules accordingly.
The Outcome
Team scheduling that reflects how your people actually work, across departments when needed.
6. Complete Operational Reporting
The Problem
End of month, you need to know: How did daycare perform? What about grooming revenue? If you're running separate tools, you're pulling reports from multiple places and combining them in Excel.
How Petboost Solves It
Revenue by service type — Daycare revenue, grooming revenue, broken down.
Cross-service insights — Which clients use multiple services?
Unified financials — One source for all revenue.
Package performance — Which packages sell across which services?
Pro tip: The report that shows "clients who use multiple services" is powerful. These are your most valuable clients. Understanding who they are helps you serve them better and find more like them.
The Outcome
Complete business visibility. One report for your entire operation, broken down however you need.
Key Stats for Multi-Service Businesses
- One system for all service types
- Automatic service linking for same-day checkout
- Cross-department capacity visibility
- Unified reporting across all services
What Our Customers Say
"We were running grooming and daycare on two different platforms. Every day was reconciliation. Now everything is in one place. It's changed how we operate." — Multi-service facility owner, NSW
Start Your Free Trial
If you're ready to unify your operation, start your free trial at business.petboost.com/register. No credit card required.
